THE RADISSON PLAZA WARWICK

By George from Washington DC metro area • Bad Service / Sofa Bed only room was offered

Overall Rating: 2   

When arriving I was told my reservation was cancelled and then was told the only room available was a "Palor" room (room with only a sofa bed) it was almost 1 am and I did not want to have to start looking for another hotel at that hour. I was charged an outragious amount for local calls (AOL-dial up number) which I was told was a regional long distance call (didn't have to dial a 1... [more] when dialing the number just a 9 to get out and the area code). Ordered breakfast using the in-room-dining-menu and the pancakes were greasy, the potatoes were missing and the Canadian Bacon (ordered ham) was like a piece of old tire. When trying to get the phone calls corrected when trying to talk to a manager was never called back after making 3 attemps to call and resolve the over charges. I called Raddison Worldwide reservations and inquired about a "Parlor" room and was told the only room that had a sofa bed was a suite and the sofa bed was in the living area, I was told they didn't have a room that only had a sofa bed ( have pictures to prove it). I would not ever stay at this hotel again and I plan on contacting Raddison very soon about this horrible place using the Raddison name. [less]
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By silverstreak2k1 from Spotswood, New Jersey • We can't wait to plan our stay here again.

Overall Rating: 10   Location [8] • Room [10] • Service [10] • Value [10]

We loved our stay at the Radisson Plaza-Warwick Hotel,
we were on our way back from upstate New York and we decided to spend our last night of our vacation someplace special. So we were driving through Phlly and saw how beautiful the surroundings around the hotel were, so we stopped. It was late at night like 11:00 P.m.. We walked right into the lobby and up to the fron desk. Everyone was c... [more]urtious and very friendly. The staff took our bags and we followed him up to our room. The room was just beautiful, very clean and fresh. We got a room with a beautiful view of the city. It was awesome. In the morning we went to brunch in the dining area. The food was great especially the fresh fruit. I would recommend this Hotel to all my friends and family. [less]
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By • worst hotel ever

Overall Rating: 4   Location [6] • Room [4] • Service [4] • Value [6]

The room was a smoking room (though i never said non- or smoking), the ac was on when we got there, and i opened the curtains to find an empty beer bottle with a cigarette butt in in.
was awakened by a 7:30am fire alarm, had to evacuate, etc....not the best experience.
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