CLARION HOTEL JAMES MADISON

By sevendustangel27 from Cincinnati, Ohio • The WORST

Overall Rating: 2   Location [8] • Room [2] • Service [2] • Value [2]

This is by far the worst hotel that I have EVER, EVER stayed in. I got in very early in the morning after a long drive, and wanted nothing but sleep, which I got none of.

Why? For starters, the mattresses on BOTH beds in my room were in horrid condition. They were caved in badly, and when my guest and I lay down on them, we felt like we were lying on an incline. The wallpaper was peelin... [more]g off the walls, the window in our room was so dirty, we could barely look out of it. The bathroom (If you could call it that) looked as if it hadn't been cleaned in years...I found sunflower seeds in the floor, and neither myself nor the guest I was with ate sunflower seeds. It was obvious that the rest of the room hadn't been thoroughly cleaned in a while, as there was dust caked on the headboards of both beds as well. We even noticed a comment card on the desk that a prior occupant had filled out, but the hotel staff hadn't bothered to pick up. God forbid that you have people in the room next to you (or even a floor above or below) who decide to engage in "Personal" activities...the walls are PAPER THIN, and you will hear EVERYTHING.

Upon checkout, I complained about the condition of the room, and was told to contact corporate, which I did, immediately upon returning home. I also spoke with the hotel manager, who credited back half the price I paid for the room, but since I didn't feel I should have to pay for a room like that, I called corporate, and was told I'd get a response within 7-10 days. I stayed back in February, and here it is July, and still nothing. I've given up. I just know that I will NEVER stay there again.

Ridiculous....I've never had a problem with a clarion hotel before. This is enough to not make me want to stay in one ever again. [less]
Was this review helpful to you? → YES / NO

By atran0002 from Sterling, VA • I thought I was in a Motel 6.

Overall Rating: 4   Location [8] • Room [4] • Service [8] • Value [4]

The hotel was very old and in need of a renovation badly (even though the in room brochure says it got one). On my way up to the room, I could see the ventilator grill on the wall cracked open. The carpet was sort of old and worn out and doesn't look very clean. Wallpaper was peeling off too. Room has 2 bathrooms but both are tiny, with only standing shower. The tiles on the floor look lik... [more]e the kind they use at the park's public restroom, and looking not really clean either. And yeah, as another traveler commented, I could hear the people on the room next door talking when they are loud.

Even worse, they charge for everything. Parking is $8/day (valet since you'd be hard pressed to find a spot on your own). If you need a microwave, that's another $10. Even the wireless hi speed internet cost $10, and it doesn't even work. When I got on, it said the connection was down. It would be a good idea to bring your DVD collection since the in room TV has about a handful of channels, mostly the broadcast ones, and TNT. The TV was even barely watchable since it was very dark and grainy, and there was no way to adjust the picture's quality.

My advice is stay away from this one and go somewhere else. The Quality Suites Lakewright is very nice and only 10 minutes away. [less]
Was this review helpful to you? → YES / NO

By Trip Tutorial User from New York • Old Southern Charmer in Disrepair

Overall Rating: 6   

You can tell this once was a grand hotel which has fallen over the years in disrepair. Beautiful lobby, bar, and restaurant area which with some cleaning, new furniture and fixing could be a sparkling again. Rooms are average but there are no mini bars or high speed internet access. Also very soft mattresses on the beds. I got the room for $55 a night on Priceline so I saved money on the deal. Par... [more]king is very reasonable. [less]
Was this review helpful to you? → YES / NO