Phoenix Inn Suites at the Biltmore

By lucyb6252004 from Washington, DC • We would stay again & recommend

Overall Rating: 8   Location [8] • Room [6] • Service [8] • Value [8]

The location of the hotel is great. It is close to well everything we wanted. We walked to the mall, places to eat and the movies yet we were close to the freeway, airport, etc. The staff was very nice, friendly, and helpful. A microwave, coffee pot, and icebox in the room was great. The rooms were bigger than I expected. Great water pressure in the shower.

The pool was refreshi... [more]ng, the breakfast hearty, the gym could have used another treadmill as there were two of us who both use a treadmill so we could not work out together. The equipment was generally available and a jog outside was possible as the neighborhood was very nice.

The PC with printer in the lobby was a wonderful addition to get on-line directions and print it out then out the door. Underground parking was always available. Staff went out of their way to make the stay comfortable.

I have paid a lot more for lesser places. This was a pleasant surprise to have a nice hotel at such affordable prices. I would recommend and would stay there again. [less]
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