Red Lion Hotel Olympia

By Trip Tutorial User from Seattle, WA • Don't even think to stay there.

Overall Rating: 2   Location [6] • Room [2] • Service [2] • Value [2]

Customer service is terrible!!! It seems they don’t want to have guests. I needed to make reservations for three rooms. They transferred the phone to center reservation even I was asking in-house reservation. I called back again and was transferred to an answering machine. Called back, the front desk said they were too busy and nobody can take reservation right now. They asked me to call bac... [more]k one hour later. An hour later, called again and was told the person who supposed to take the group reservation went home already. I requested to speak someone else, transferred to the central reservation center again. They didn’t listen until I finished speaking. I spoke to the person at the center reservation, and was told to call the hotel directly, again. Finally the same person who answered before finished listening and then, I was told all hotel rooms were booked. Can’t they just say that in the first place?
The other comments are from my friend who stayed the hotel previosly. She lost a ring in the room because a cleaning lady didn't close the door. However, they didn't help her at all. They said that she forgot to close the door. [less]
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By Trip Tutorial User from England • Superb setting

Overall Rating: 8   Location [8] • Room [8] • Service [8] • Value [8]

Once found, the check-in staff were freindly and helpful.

The huge room had 2 queen size beds and a balcony overlooking the lovely gardens and river.

A bus ($1.50) for all day runs from nearby into Olympia, but the city itself had little to commend it. A walk around the lake was smelly due to the large number of dead fish floating on the surface.

The f... [more]ood in the restaurant was reasonable value for money with the fish being highly commended.

Overall this was a good value hotel, conveniently placed for visiting the Mt. Rainier region [less]
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By brannon32 from Vallejo, Ca. • Quite surprise

Overall Rating: 8   Location [10] • Room [8] • Service [6] • Value [10]

Got a great deal on Priceline and the staff was very accomodating about letting us stay in whatever location we wanted. Olympia is easy to navigate and this place is well situation - away from the crazies, but the city is still accessible with a short drive. I stayed at the Red Lion in Portland and was prepared for the worst after that experience, but we were very happy with our stay here. Even... [more] though it was very busy every night, it felt like we had the place to ourselves. [less]
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