Super 8 Williamsburg Historic

By ctacsyt from Fredericksburg, VA • Ditto to the input from Michigan

Overall Rating: 2   Location [4] • Room [2] • Service [4] • Value [2]

This place looks good on a website, but in reality, is a filthy hotel. Contrary to the website amenities claims, there was no coffepot, I had to ask for an iron, and the TV was broken. I also had to call to get a light bulb put in a lamp...a dangerous situation with young child with inquisitive fingers. The place smelled of mold and cigarettes, although we had a non-smoking room. The assigned m... [more]aintenance staff tried very hard (kudos!) to make everything right, but management needs to support them. They rounded up a working TV set, replaced light bulbs, and brought an iron for us to use. All of this should have been part of a checklist prior to occupancy, not at the request of a customer. Never again will we waste money at a Super 8. The extra money to stay elsewhere is money well spent. [less]
Was this review helpful to you? → YES / NO

By Trip Tutorial User from Michigan • Filthy, filthy, filthy.

Overall Rating: 2   Location [4] • Room [2] • Service [2] • Value [2]

We chose Super 8 Motel over other compatible hotels based on some of reviews what we red online(couple different websites). One suspicion we had came true. Could these reviews be written by hotel staff? Now we are convinced they must be. Because nobody in the right mind would have positive things to say about this hotel. Filthy, filthy, filthy. It was so filthy that even the owners refused to admi... [more]t that they are managing this hotel let alone own it. I don’t recommend this hotel to anyone who expects cleanliness or comfort. The old adage “you get what you pay for” definitely does not apply, because we went a less than ¼ mile up the road to the Quality In and not only got fantastic service, very clean spotless room and save $10 per night. [less]
Was this review helpful to you? → YES / NO