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By • Oasis for Road-weary Traveler. Bravo!

Overall Rating: 10   

I am a 5 night night per week road warrior. This particular week, for instance, finds me in 5 different cities.

I would rate this hotel a top-5 experience. It's hard to imagine the serenity you experience, particularly given it is literally attached to an airport terminal. The lobby is incomparably beautiful, aesthetically consistent (improbably, the Chiang Mai Regent comes to mind). The soft lighting and wide open atrium dull sound to a dream-like quality. No airport noise here. I checked in and then felt compelled to just enjoy it, despite my dinnerless 8 p.m arrival.

The rooms were similarly perfect, with "Starbucks" earth tones and plush beds that delivered my most comfortable night's sleep in months. The desk is oversized, the ergonomic chair comfortable. 3 desktop outlet sockets anticipate charging a computer and cell phone without unplugging the lamp. And, high speed internet (wireless and wired).

I arrived for dinner at 10 p.m. and was seated with a smile. The service was great, the food perfect. I asked for the tuna extra-rare, and it came that way. A gutsy move - one I was almost concerned about (is there fresh tuna near Detroit?) until I took a bite. The quality rivaled what I'd experienced at Rialto in the Charles Hotel Boston, outrageous as that sounds. How on Earth did management find people of this quality to work at the Detroit airport?

On the note of "thinking of everything." After the lobby, I decided to check out the gym. I was looking forward to being disappointed, in that way that we jaded traveler's love to hate hotels that hate us by giving us gyms even the occasional exerciser would shun. Well, they thought of that too. It filled my time happily for an hour, hence that 10 p.m. dinner slot.

I simply couldn't imagine a better experience at a hotel. I find myself looking forward to my next trip to Detroit!
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By Jim from Ventura County, California • An enjoyable visit.

Overall Rating: 10   

I found the Detroit Metro Westin an exceptional
hotel to visit,stay for a night, meet "early" airline scheduled departures, and generally to
enjoy the "ambiance" of a classy hotel at a reasonable and affordable price.

If my travels take me again to Detroit--I would enjoy another future stay @ this very fine Hotel.
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By gabbygps from Grosse Pointe Shores, MI. • The Serene Westin

Overall Rating: 10   Location [10] • Room [10] • Service [8] • Value [4]

The Westin is a few steps from NWA. They have a great resturant "Dema" which has an asian flavor, a great wine list and the fluffiest beds in town. It's a little pricey for an airport hotel, but with all of the construction going on to get ready for Super Bowl XL, if you have an early morning flight, it's worth the peace of mind.
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By Trip Tutorial User from San Franncisco, Ca • This is NOT your standard airport hotel!

Overall Rating: 10   Location [8] • Room [10] • Service [10] • Value [10]

This hotel is not only conveniently located in the airport terminal, but is beautifully and tastefully decorated and an amazing deal for the money. The lobby lounge/bar has a very swanky and upscale feel - the rooms are very contemporary and well decorated. I wish my entire house looked like this hotel! The decor is very contemporary, with a slight asian feel and very clean lines. The staff are very professional and all in all it was a really pleasant experience. Not at all what I was expecting for $90 a night at the airport. I highly recommend this hotel.
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By • Great location for an early flight from Detroit

Overall Rating: 8   

Located right in the airport. Didn't have to go outside at all. Made it easy for an early morning flight. Very nice rooms. It was well worth the few dollars more it cost to stay there.
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By Trip Tutorial User from Chicago, IL • Just like home - but more stylish

Overall Rating: 10   Location [8] • Room [10] • Service [10] • Value [10]

The Westin Detriot Metro was my home for 4 months, as I was traveling on business. Every week when I arrived, I loved to see the zen-like lobby, and heck into my serene room. Everything about this hotel made me forget that I was traveling.

The room service was exceptional, the staff as friendly and helpful as they could be, the heavenly bed extremely comfortable, and the chaise (in the King rooms) was great to stretch out on after a long day.

I have stayed in many airport hotels, but the Detriot Metro Westin is the only one that I would fly to a city just to stay in...
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By Trip Tutorial User from Ohio • terrible service

Overall Rating: 4   Location [6] • Room [10] • Service [2] • Value [2]

Room service delivered cold pizza. For two mornings, no wake up call was made, though we asked for one. Our order for breakfast was "misplaced" along with four others on our floor one morning. I don't need 7 a.m. breakfast delivered to me at 8:30. They forgot one of my bags when it came time to leave. At least the valet didn't crash my car. $15 for a hamburger? Why ... because you are stuck in the middle of an airport with no access to the terminal restaurants unless you've got an airline ticket so we can charge what we want. Soft beds don't make up for bad service and overly-expensive food.
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By • it did the job quite well

Overall Rating: 6   Location [10] • Room [6] • Service [8] • Value [10]

I am a germaphobe, hence the average cleanliness rating. Overall, it was fine and the location was swell. Have all the fun you want without ever worrying you'll be late for your flight...
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By • Great Weekend Escape

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [10]

I loved the atmosphere of the hotel. The room and lobby area were really modern and contemporary. Loved the clean lines and natural accents. The rooms were nice and the beds extra comfy! Staff were friendly and the price was excellent! It was a great way to getaway for the weekend to a nice hotel and not pay an outrageous rate.
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By • Best Beds in Town

Overall Rating: 10   Location [10] • Room [10] • Service [10] • Value [8]

Bar none, Westin has the most consistent quality in sleep experience. The pillows are soft and firm, the rooms are tastefully decorated and exceptionally clean and the service is excellent.
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