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User reviews for We're sorry, but the hotel you've selected is currently unavailable in our system. Please use your browser Back bottom to continue your search.
By • Wonderful!
Overall Rating: 10 Location [10] • Room [10] • Service [10] • Value [10] What a fabulous experience! The hotel is a true gem -- and right next to the Las Vegas Convention Center. This is an exceptional hotel and the perfect place to entertain clients, have a great dinner and close the big business deal. We have already booked for next year. Was this review helpful to you? → YES / NO | | By Happy Traveler from Los Angeles, CA • GREAT hotel!
Overall Rating: 10 Location [8] • Room [10] • Service [10] • Value [10]  | Close to Monorail, CLEAN rooms, wonderful locations |  | TV Reception was not good. |
I honestly thought that a hotel without a theme or casino would bore me but was I wrong! This hotel is VERY mature. Great hotel for the family that wants to get away from the noise, smokey smell, and crowds of a strip side hotel. I actually enjoyed staying at this hotel and the rooms were absolutely wonderful. The TV was the biggest surprise! It was a very large flat panel LCD TV. Looked absolutel... [more]y beautiful. The only gripe with the TV is that the reception was HORRIBLE.
As for the location, the neighborhood was a little "Scary". Being off the strip, you get all the shady areas of the "ghetto". But the monorail is a short 3 minute walk away from the hotel! Easy access to anywhere on the strip! PLENTY of parking as well.
I will most definantly go back there again. [less]
Was this review helpful to you? → YES / NO | | By Trip Tutorial User from Chicago • Avoid if you care about service
Overall Rating: 4 Location [10] • Room [8] • Service [2] • Value [4] Sound insulation is horrendous. You hear every single word the guy next door is saying.
Terrible service. Breakfast comes without sugar, no hot water for the tea (2 out of 5 breakfast deliveries). After calling twice to request the hot water, it arrives 45 minutes later (service person: "I am sorry I just woke up").
Make a request for a room cleaning, find your room not c... [more]leaned by the end of the day.
These are just some of the service issues that are plaguing this hotel, which does not deserve its "Renaissance" title. [less]
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